Effective Date: April 2023
This Privacy Policy describes how Clean-Up Crew (“we,” “us,” or “our“) collects, uses, discloses, and protects the personal information of our customers, website visitors, and individuals who engage with our cleaning services (“you” or “your“). We are committed to safeguarding your privacy and ensuring the security of your personal information.
1. Information We Collect: We may collect the following types of personal information:
• Contact information (such as name, address, email address, and phone number)
• Payment and billing information
• Property details and access information
• Communication preferences
• Feedback and reviews
• Other information you provide to us voluntarily
2. How We Use Your Information: We may use your personal information for the following purposes:
• Providing cleaning services and fulfilling your requests
• Processing payments and managing billing
• Communicating with you about our services, promotions, and updates
• Improving our services, website, and customer experience
• Responding to inquiries, feedback, or complaints
• Protecting our legal rights and complying with applicable laws and regulations
3. Information Sharing and Disclosure: We do not sell, rent, or trade your personal information to third parties. However, we may share your information with the following entities in order to provide our services and meet our obligations:
• Trusted service providers and contractors who assist us in delivering our cleaning services.
• Financial institutions for payment processing purposes
• Law enforcement or regulatory agencies as required by law or to protect our legal rights.
• With your consent or at your direction
4. Data Security: We implement appropriate security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
5. Your Privacy Choices: You have the right to access, update, correct, or delete your personal information held by us. You may also withdraw your consent for certain processing activities.
Please contact us using the information provided below to exercise your privacy rights or to make any privacy-related inquiries.
6. Third-Party Links: Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of any third-party sites or services before providing any personal information.
7. Changes to this Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised version with a revised effective date on our website. We encourage you to review this Privacy Policy periodically.
8. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: info@cleanupcrew.co.za or +27 66 067 4108
By using our services or providing your personal information to us, you signify your agreement with this Privacy Policy.
Thank you for choosing Clean-Up Crew.
